Esyntrk Privacy & Security Policy
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Esyntrk Industries LLC. (“Esyntrk,” “we” or “us,”) has created the following Privacy and Security Policy (“Privacy Policy”) to inform you of the following: what information we collect, when we collect it, how and why we collect it, how we use it, how we protect it, how we share it and what choices you have regarding our collection and use of this information.
HOW AND WHY WE COLLECT INFORMATION
HOW WE PROTECT THE INFORMATION WE COLLECT
Security Practices
We maintain administrative, technical, physical that are both technical and procedural safeguards to protect the confidentiality, integrity and security of information transmitted to us. To guard this information, the Site uses Secure Sockets Layer (SSL). SSL encrypts your payment information when it is transmitted to us for your purchases.
E-mail Security
Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information. If you receive an e-mail that appears to be from us asking you for personal information, do not respond. Though we might ask you your name, we will never request your password or financial information through e-mail.
PRIVACY POLICY REVISIONS
By accessing the Site or interacting with us, you consent to our use of information that is collected or submitted as described in this Privacy Policy. We may change or add to this privacy policy, so we encourage you to review it periodically.
This Privacy Policy was last updated on January 23, 2018.
This Privacy Policy applies to the following sites: greatservice101.com, esynrk.com. Entering the Site constitutes your acceptance and agreement to the terms contained in this Privacy Policy. If you do not agree with the terms set forth in this Privacy Policy, please do not enter the Sites.
WHAT INFORMATION WE COLLECT
Types of Information We Collect
- Your name
- Your contact, billing and delivery address information
- Your e-mail address
- Your phone (or mobile) number
- Your financial information
- Your purchase/return/exchange information
We Collect Information When
- You purchase, or request information about our products and services from the Sites or mobile applications.
- You connect with us regarding customer service via our customer service center, or on social media platforms.
- You visit the Sites or participate in interactive features of the Sites or mobile applications.
- You sign up for e-mails, mobile messages, or interact with us via social media.
- You enter a contest or sweepstakes, respond to one of our surveys, or participate in a focus group.
- You provide us with comments, suggestions, or other input.
- You interact with any of the Sites through your computer, tablet or mobile device.
HOW AND WHY WE COLLECT INFORMATION
Technologies Used
We may use various types of tools and technologies to receive and store certain types of information. This information includes Internet Protocol (IP) addresses, browser information, Internet Service Provider (ISP), operating system, date/time stamp and clickstream data. This includes our content presented on other websites or mobile applications. In order to provide the best customer experience possible, we use this information for reporting and analysis purposes.
User Experience Information
In order to improve customer online shopping experience, help with fraud identification, and to assist our customer care representatives in resolving issues we use tools to monitor information, including, but not limited to, login information, IP address, data regarding pages visited, specific actions taken on pages visited (e.g., information entered during checkout process), and browser information.
In order to improve customer online shopping experience, help with fraud identification, and to assist our customer care representatives in resolving issues we use tools to monitor information, including, but not limited to, login information, IP address, data regarding pages visited, specific actions taken on pages visited (e.g., information entered during checkout process), and browser information.
Information from Other Sources
We may also obtain information from companies that can enhance our existing customer information and any information you submit in a public forum (e.g., a blog, chat room, or social network) can be read, collected, or used by us and other participants, and could be used to personalize your experience.
We may also obtain information from companies that can enhance our existing customer information and any information you submit in a public forum (e.g., a blog, chat room, or social network) can be read, collected, or used by us and other participants, and could be used to personalize your experience.
HOW WE USE THE INFORMATION WE COLLECT
- Fulfill and manage purchases, orders, payments, returns/ exchanges, or requests for information, or to otherwise serve you.
- Provide any requested services.
- To customize and send marketing and coupon related communications and other information regarding products, services and promotions.
- Improve the effectiveness of the Sites, mobile experience, and marketing efforts.
- Conduct research and analysis, including focus groups and surveys.
- Perform other business activities as needed, or as described elsewhere in this policy.
- To prevent fraudulent transactions, monitor against theft and otherwise protect our customers and our business.
- To assist law enforcement and respond to subpoenas.
HOW WE PROTECT THE INFORMATION WE COLLECT
Security Practices
We maintain administrative, technical, physical that are both technical and procedural safeguards to protect the confidentiality, integrity and security of information transmitted to us. To guard this information, the Site uses Secure Sockets Layer (SSL). SSL encrypts your payment information when it is transmitted to us for your purchases.
E-mail Security
Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information. If you receive an e-mail that appears to be from us asking you for personal information, do not respond. Though we might ask you your name, we will never request your password or financial information through e-mail.
Protecting Minors
We adhere to the Children's Online Privacy Protection Act (COPPA). We will never knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If we become aware that an individual is under the age of 13 and has submitted any information to us, for any purpose without prior verifiable parental consent, we will take appropriate action.
PRIVACY POLICY REVISIONS
By accessing the Site or interacting with us, you consent to our use of information that is collected or submitted as described in this Privacy Policy. We may change or add to this privacy policy, so we encourage you to review it periodically.
This Privacy Policy was last updated on January 23, 2018.
Security Awareness
We also ask customers to carefully review their accounts and immediately report any unexpected activity to us and their issuing bank or credit card company. We ask all our customers to take measures to help protect information in their online accounts, including the following:
- Install the latest security updates and anti-virus software on your computer to help prevent malware and viruses.
- Don’t post the answers to your secret questions in public forums or on social media
- When applicable, use complex passwords (a minimum of 8 alpha/numeric, upper and lower case characters).
- Do not use the same password on multiple sites
- Do not share your password with others.
- Sign out/log off website sessions so that your session is closed and cannot be accessed by another user on the same computer, especially when using a public computer or terminal
Any information you provide us is controlled and processed by Esyntrk Industries LLC, 2960 Auburn Rd., Auburn Hills MI 48321, USA or its suppliers (where applicable).
HOW WE SHARE THE INFORMATION WE COLLECT
We do not sell or rent customer information to third parties; except, under limited circumstances outlined below, we may share information with third parties.
The Esyntrk Industries LLC Family
We share information we collect with the Esyntrk Industries LLC family, which includes all of our subsidiaries and affiliates. The Esyntrk Industries LLC family may use this information to offer you products and services that may be of interest to you.
Service Providers
We may share information with companies that provide support services to us (such as a printer, e-mail, mobile marketing, or data enhancement provider) or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.
Legal Requirements
We may disclose information you provide to us when we believe disclosure is appropriate to comply with the law; to enforce or apply applicable terms and conditions and other agreements; or to protect the rights, property or safety of our company, our customers or others.
Business Transfers
If some or all of our business assets are sold or transferred, we generally would transfer the corresponding information regarding our customers. We also may retain a copy of that customer information.
YOUR RIGHTS
Promotional E-mail
If you do not wish to receive promotional e-mails from us, click here. You also have the ability to unsubscribe to promotional e-mails via the opt-out link included in each e-mail. It may take up to 10 business days before you stop receiving promotional e-mails.
If you do not wish to receive promotional e-mails from us, click here. You also have the ability to unsubscribe to promotional e-mails via the opt-out link included in each e-mail. It may take up to 10 business days before you stop receiving promotional e-mails.
Important Notices and Transactional E-mail
From time to time, we may send non-commercial electronic email messages with important information about us or the Sites to your email address. We regularly send email order confirmations, email order updates and “leave a review” emails to you after you have submitted an order.
From time to time, we may send non-commercial electronic email messages with important information about us or the Sites to your email address. We regularly send email order confirmations, email order updates and “leave a review” emails to you after you have submitted an order.
Mobile
We may distribute mobile coupons and text messages to mobile devices of customers who have requested this information via an opt-in request. Customers will be able to opt out of a specific mobile messaging campaign.
Telephone
If you do not wish to receive promotional communication from us, to opt out please:
- email us at contactus@greatservice101.com, or
- call us at (248) 973-7182, or
- fax us at 8662949245
This opt out does not apply to operational communication, for example, confirmation of delivery address.
PRIVACY POLICY SCOPE
This Privacy Policy applies to all current or former customer information collected by or provided to us.
The Sites may offer links to other sites. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have visited our website through a link or a banner advertisement on another site. In such cases, the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.
Any information you provide us is controlled and processed by Esyntrk Industries LLC, 2960 Auburn Rd., Auburn Hills MI 48321, USA or its suppliers (where applicable).
HOW TO CONTACT US
- Send an e-mail to contactus@greatservice101.com
- Call our Customer Care line at (248) 939-4913
- Write us at Esyntrk Industries LLC.com, 2960 Auburn Rd #214237, Auburn Hills MI 48321